SpinDjinn Casino
Frequently Asked Questions
Last updated: 2026-09-14
Quick answers to what players ask us most. Can’t find yours? Live chat is open around the clock.
Getting started
Is SpinDjinn Casino open to players in Canada?
Yes. SpinDjinn is built for Canadian players specifically, with every price, bonus and payout shown in C$. You need to be 19 or older to register.
Do I need a promo code to sign up?
No. Register through the Sign Up button and pick your welcome bonus during the deposit step - no code needed.
What currency does the site use?
Canadian dollars only. Deposits, bets, bonuses and withdrawals are all in C$, with no conversion fees eating into what you put in or take out.
Bonuses
How does the Welcome Bonus Pack work?
It spreads 400% up to C$3,585 plus 350 free spins across your first five deposits, each with a C$40 minimum and each earning a free Wheel Respin. If you’d rather skip the five-stage version, the Welcome 1st Deposit Bonus gives you 100% up to C$815 plus 100 free spins on deposit one only.
What’s the wagering requirement on bonuses?
Standard wagering is 40x the bonus amount across the welcome offers. Full per-promotion terms are on the Bonuses page.
Can I get a sportsbook bonus as well as a casino one?
Yes, they’re separate picks. Choose one casino welcome offer and, independently, one sport welcome offer - either the 300% Sport Welcome Package or the 100% Sport Free Bet.
Is Daily Cashback automatic?
Yes. Up to 20% of your net losses comes back as real cash every day, no opt-in and no extra wagering on the cashback itself.
Payments
Which payment methods can I use?
Interac is the fastest route in and out for Canadian players, instant both ways from a C$20 minimum. You can also use Visa, Mastercard, Apple Pay, Skrill, Neteller, Paysafecard, Instadebit or Bitcoin.
How long do withdrawals take?
Interac is typically instant once approved. Cards run 1 to 3 days, Instadebit 1 to 2 days, Skrill and Neteller within 24 hours, and Bitcoin usually clears within an hour.
Will I need to verify my identity?
Most accounts get a quick identity check on the first withdrawal. Have a government ID and proof of address ready to keep it fast.
Account and safety
Can I hold more than one account?
No. One account per person, household, IP address and device. Multiple accounts void active bonuses.
What responsible gambling support is available?
Your account includes deposit, loss and session limits, a cool-off period and self-exclusion tools. ConnexOntario runs free, confidential support 24/7 at 1-866-531-2600.